SHOP POLICIES

Welcome to Dangle Jewelery & Gifts.

Below, you will find our shop policies, which were designed to serve you as best we can. Please feel free to reach out to DangleJewelery@gmail.com if you have any questions or need help with anything at all.

SHIPPING

Our shipping policy follows all FTC shipping guidelines.

·  In-stock items will be shipped within 24 hours of receiving your order. (within our business hours – Monday through Friday, 9 AM to 6 PM).

·      Custom orders will be shipped within five to seven days of order receipt.

·      Your item will be shipped via USPS Priority Mail (3-5 days delivery time) or

·      USPS Ground Advantage (4-6 days delivery time).

FREE SHIPPING for orders $40+ (USA ONLY)

REFUNDS & EXCHANGES

Our goal is to make you happy. If your item arrives damaged, we gladly accept your return and issue a refund.

·      Returns or exchanges must be made within seven days of receiving your product.

·      If you’d like to exchange or return an item, notify me at DangleJewelery@gmail.com within seven days of receiving your product, and I will do my best to accommodate you.

·      Once I receive your return, your refund will be issued.

·      Buyers are responsible for return shipping, and there are no re-stocking fees.

NON-REFUNDABLE/NON-EXCHANGEABLE

Earrings are non-returnable due to hygiene concerns - potential germs and infections; worn earrings may carry bacteria that pose health risks to others.

CANCELATIONS

Cancelations are acceptable if made within one hour of purchase.

ABOUT YOUR ORDER

My jewelry is handmade, so please expect slight variations in patterns and/or colors. In addition, colors may seem different depending on your computer’s monitor. I rarely make two of the same piece, so enjoy your “original.”